|SERVICE||HOW FAST?||HOW MUCH?|
|3-5 working days||£4.99|
UK 24 hour
|1 working day: orders placed before 2pm GMT
Europe Tracked (Delivery Duties Paid)
|5-7 working days||£8.99|
12-16 working days
All orders placed before 2:00PM GMT, will be dispatched the same day.
Who delivers your parcels?
Royal Mail deliver the majority of our UK parcels. We use a mixture of First and Second Class services depending on weight, delivery service selected and cost. This way we can keep costs low and in turn pass these savings on to you. Depending on how quickly the items are required and the size/value of your order, we may use Hermes/Yodel 24/48hr. For our guaranteed next working day service we use Yodel/Hermes 24hr Tracked.
Our delivery services into Europe are handled by Whistl, once the parcel arrives in the destination it will be handed to the local postal service. The only service we offer is duties paid, so we can guarantee no further costs on arrival in the destination country and therefore no hidden costs.
Our delivery services Outside of Europe and the UK will be delivered by your local postal service. Please note you may be charged customs and duties fees on receipt of the parcel arriving in the destination country. You will be responsible for bearing the cost of these fees.
If it just didn't work out, hey we understand!
Please return your order in an unworn condition within 14 days of receipt.
Your refund will be processed within 7 days of us receiving the item(s) back. For small businesses especially, it is super important items are re-sellable after we receive them back.
If you would like to make a return, please email us first at [email protected] with your order info and we'll let you know the returns address.
You can let us know at this time if you would prefer an exchange.
Of course, if your product is faulty please be in touch as soon as you can.